Frequently Asked Questions

Everything you need to know about our waterproof jewelry and your order.

Is Atolea jewelry truly waterproof?

Yes, our jewelry is crafted from high-quality stainless steel and PVD gold plating, meaning you can wear it in the shower, at the gym, or even at the beach without it tarnishing or turning green.

How long does shipping take?

We process orders within 1-2 business days. Standard shipping typically takes 5-10 business days for delivery, while express options are available at checkout if you need your pieces sooner.

What is your return policy?

We offer a 30-day return policy for all unworn items. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within 30 days of delivery.

Is the jewelry hypoallergenic?

Absolutely. All our pieces are lead and nickel-free, making them safe for sensitive skin and ensuring no irritation even with daily wear.

How should I care for my jewelry?

While our jewelry is designed to be durable and water-resistant, we recommend cleaning it occasionally with a soft cloth and avoiding harsh chemicals to maintain its long-lasting shine.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.